DISTANCE SALES AND SERVICE AGREEMENT

1. PARTIES

This Distance Sales and Service Agreement (“Agreement”) is concluded electronically between:

Seller:
APPRİMAX YAZILIM HİZMETLERİ VE TİCARET LİMİTED ŞİRKETİ
Address: Acıbadem Mah. Derin Sok. Akasya Residence A Kule No:8A Kat:26 D.No:150
PK:34660 Üsküdar / Istanbul / Türkiye
Tax Office and No: 0711055426
E-mail: info@apprimax.com
Phone: +90 536 520 49 99

and

The natural or legal person purchasing products/services via the website (“Customer”).

2. SUBJECT OF THE AGREEMENT

This Agreement governs the rights and obligations of the Parties regarding the sale and provision of:

  • Software development services
  • Website design and development
  • E-commerce infrastructure setup
  • Custom software solutions
  • Digital consultancy services
  • SaaS (subscription-based software services)
  • Licensed software products

ordered electronically by the Customer.

3. FORMATION OF THE AGREEMENT

3.1. The Customer shall be deemed to have accepted all terms upon completing the order.
3.2. The Agreement enters into force upon electronic approval.
3.3. The Seller confirms the order via confirmation email.

4. PRICE AND PAYMENT

4.1. The service fee is the amount specified during checkout.
4.2. Unless otherwise stated, prices include VAT.
4.3. Payment methods:

  • Credit card
  • Bank transfer
  • Online payment systems

4.4. Subscription services are billed monthly or annually.
4.5. Service shall not commence before payment confirmation.

5. DELIVERY OF SERVICE

5.1. Digital services begin after payment confirmation.
5.2. Delivery time varies according to service type.
5.3. Custom software timelines are determined separately in writing.
5.4. Delays caused by missing information from the Customer extend the delivery period.

6. RIGHT OF WITHDRAWAL

6.1. Consumers may withdraw within 14 days provided the service has not commenced.
6.2. The right of withdrawal does not apply to:

  • Custom-developed software
  • Instantly performed digital services
  • Delivered license keys
  • Downloaded or accessed digital products

6.3. Refunds are processed within 14 days where applicable.

7. INTELLECTUAL PROPERTY

7.1. All intellectual property rights belong to the Seller unless otherwise agreed in writing.
7.2. The Customer receives only a usage license.
7.3. Source code is not delivered unless separately agreed.
7.4. The Customer may not transfer, resell, or reproduce the software.

8. LIMITATION OF LIABILITY

8.1. The Seller does not guarantee uninterrupted or error-free service.
8.2. Total liability is limited to the paid service amount.
8.3. The Seller is not liable for indirect damages, loss of profit, or data loss.

9. SUBSCRIPTION AND TERMINATION

9.1. Subscriptions may renew automatically.
9.2. Customers must cancel before renewal date.
9.3. Non-payment may result in suspension or termination.

10. CONFIDENTIALITY AND DATA PROTECTION

Personal data is processed in accordance with Turkish Data Protection Law No. 6698.
Privacy Policy and Disclosure Text apply.

11. FORCE MAJEURE

Parties are not liable for events beyond their control.

12. GOVERNING LAW AND JURISDICTION

Disputes shall be resolved by Istanbul (Central) Courts and Enforcement Offices.

13. EFFECTIVENESS

By confirming the order, the Customer accepts all terms.

Date: 20/02/2026
APPRİMAX YAZILIM HİZMETLERİ VE TİCARET LİMİTED ŞİRKETİ